1 Pledge
Country Garden Properties (Hong Kong) Limited recognizes and understands that customers and website visitors are concerned about the privacy of information. Country Garden Properties (Hong Kong) Limited pledges to comply with the requirements of the Personal Data (Privacy) Ordinance (Cap. 486) of the Laws of Hong Kong Special Administrative Region.
This Privacy Policy Statement outlines Country Garden Properties (Hong Kong) Limited ‘s practices and the choices you have concerning the collection and use of your personal data.
2 Collection of Information
You may be invited to provide to Country Garden Properties (Hong Kong) Limited your personal data on Country Garden Properties (Hong Kong) Limited ‘s website(s) or through other media on a voluntary basis for different purposes at different times. If you are under the age of 18, you should obtain consent from your parent or guardian before you provide Country Garden Properties (Hong Kong) Limited with your personal data.
3 Log Files
When you visit Country Garden Properties (Hong Kong) Limited ‘s website(s), the servers of Country Garden Properties (Hong Kong) Limited will only collect data relating to your visits (including but not limited to your IP address, domain name, browser type and access time) but will not collect your personal data.
4 Use of Cookies and other Tracking Mechanisms
When you browse the website(s) of Country Garden Properties (Hong Kong) Limited, cookies will be stored in your computers, mobile phones or other devices for internal navigation and programming only. We may use cookies and other tracking mechanisms described below to track information about your use of Country Garden Properties (Hong Kong) Limited ‘s website(s) or mobile application(s). We may combine this information with other personal information we collect from you to better serve you and/or maintain your information across multiple pages within or across one or more sessions.
Cookies are alphanumeric identifiers that we transfer to your computers, mobile phones or other devices through your web browser for record-keeping purposes. Some cookies allow us to make it easier for you to navigate Country Garden Properties (Hong Kong) Limited ‘s website(s) or mobile application(s), while others are used to enable a faster log-in process, or to allow us to store and track information about your interests and preferences at Country Garden Properties (Hong Kong) Limited ‘s website(s) or mobile application(s).
We may also engage third parties to track and analyse non-personally identifiable data from the website(s) or mobile application(s). We use the data collected by such third parties to help us administer and improve the quality of Country Garden Properties (Hong Kong) Limited ‘s website(s) or mobile application(s) and to analyse usage of the same. Such third parties may combine the information that we provide about you with other information that they have collected. You can edit your browser settings to disable cookies but to do so you may not be able to utilize certain functionality of the website(s) of Country Garden Properties (Hong Kong) Limited.
We may also collect information regarding your IP address, browser type, domain name and access time. This information is used for Country Garden Properties (Hong Kong) Limited ‘s research purposes. This is unrelated to and separate from your personal data. In rare instances, IP addresses may be used to assist in deterring and/or preventing abusive or criminal activity on the website.
If you interact with Country Garden Properties (Hong Kong) Limited on social media platforms (for example if you “Like” Country Garden Properties (Hong Kong) Limited ‘s Facebook page or follow our Instagram account), Country Garden Properties (Hong Kong) Limited can interact with you and send you messages via these platforms. Country Garden Properties (Hong Kong) Limited will interact with you in accordance with the social media platform’s rules but we are not responsible for how the platform operators collect and handle your personal data. We are not responsible for what third parties post on our social media accounts.
5 Kinds of Information Collected
For the different purposes in the course of conducting Country Garden Properties (Hong Kong) Limited ‘s business, you may be required to provide to Country Garden Properties (Hong Kong) Limited your personal data, which may include your name, gender, date of birth, e-mail address, correspondence address, contact number, membership number, age, marital status, family status, educational level, occupation, username and password, etc. Details of personal data and information to be collected will be set out in the relevant Personal Information Collection Statement (“PICS”) provided to you upon collection of such data and information.
6 Main Purposes and Uses of Information Collected
Country Garden Properties (Hong Kong) Limited will use your personal data for specific purposes identified in the PICS provided to you when your personal data is collected.
In addition, Country Garden Properties (Hong Kong) Limited may use your personal data for the following purpose:
(a) identifying and verifying your identity;
(b) communicating with you in respect of your use of Country Garden Properties (Hong Kong) Limited ‘s services, products, mobile application(s) and/or website(s) (as the case maybe);
(c) daily operation and administration including but not limited to account creation and maintenance;
(d) monitoring and analysing usage of its services, products, mobile application(s) and/or website(s) (as the case maybe) to help the further development and improvement of its services, products, mobile application(s) and/or website(s);
(e) research and development in relation to customer behavior;
(f) information management and database administration;
(g) detection, investigation and/or prevention of activities that may violate our policies or maybe illegal
7 Accuracy of Information
You may be requested to provide to Country Garden Properties (Hong Kong) Limited certain personal data (particularly relating to your contact information) for specific services. If you fail to provide or update accurate information as requested for each specific service, the provision of such services by Country Garden Properties (Hong Kong) Limited may be affected.
8 Retention of Information
Unless your opt-out request is received, Country Garden Properties (Hong Kong) Limited will retain your personal data for which they are or are to be used.
9 Third Party Websites
The website(s) of Country Garden Properties (Hong Kong) Limited may from time to time contain linkages to other websites. These other websites are independent from the website(s) of Country Garden Properties (Hong Kong) Limited. Country Garden Properties (Hong Kong) Limited has no control or management over the contents of such other websites or their privacy policies or compliance with the law. You should be fully aware that the provisions of such links do not constitute an endorsement, approval, or any form of association by or with Country Garden Properties (Hong Kong) Limited. Country Garden Properties (Hong Kong) Limited has no control over your personal data submitted by you, if any, to other websites. This Privacy Policy Statement only applies to the website(s) of Country Garden Properties (Hong Kong) Limited. You should read the respective privacy policies of other websites.
10 Security of Information
The physical records of your personal data will be stored in secured places with restricted access. The electronic records of your personal data will be stored in the servers of Country Garden Properties (Hong Kong) Limited located in secured places and protected by adequate IT security measures (e.g. encryption for transmission of sensitive data through the internet in appropriate cases). Only authorized personnel of Country Garden Properties (Hong Kong) Limited will have access to these records and servers on a “need-to-know” and “need-to-use” basis.
No data transmission over the internet or any other public network can be guaranteed to be completely secure, and privacy cannot be assured in your communications to us. You are encouraged to protect against unauthorized access to your password. You are advised to sign out from your account when finished particularly when using a shared computer.
11 Exclusion
Country Garden Properties (Hong Kong) Limited may disclose your personal data as required by law, by any government departments, regulatory authorities, enforcement agencies and courts of competent jurisdiction. Country Garden Properties (Hong Kong) Limited excludes all liability for disclosure of your personal data in this manner.
12 Access and Correction of Information and Withdrawal of Consent
You have the right to request in writing to the Personal Data Privacy Officer of Country Garden Properties (Hong Kong) Limited :
a. for access to your personal data held by Country Garden Properties (Hong Kong) Limited (if any);
b. require Country Garden Properties (Hong Kong) Limited to correct your personal data that is inaccurate (if any); and
c. withdraw your consent to the use of your personal data (such withdrawal may, however, affect our services to you).
All such requests will be handled promptly in accordance with the requirements of the Personal Data (Privacy) Ordinance. Country Garden Properties (Hong Kong) Limited may charge a reasonable fee for processing your data access request.
13 Direct Marketing
We cannot use your personal data for direct marketing purposes without your consent. Subject to your consent, we may use your personal data for direct marketing in accordance with the PICS provided to you upon collection of your personal data. You may withdraw your consent any time in by writing to the Personal Data Privacy Officer of Room 601, 6/F, Tower A, China Life Center One harbour Gate, N.18 Hung Luen Road, Hung Hom, Kowloon, Hong Kong or by email at information@bgy.com.hk
14 Change of Privacy Policy
This Privacy Policy Statement may from time to time be updated, revised and changed. Any change, update or modification will be effective immediately upon being posted on website(s) of Country Garden Properties (Hong Kong) Limited. You are advised to check it on a regular basis.
15 Change of Control
If the ownership of certain business of Properties (Hong Kong) Limited changes, Country Garden Properties (Hong Kong) Limited may need to transfer your personal data to the new owner of such business so the new owner may continue to operate the business subject to the condition that the new owner shall make use of your personal data in accordance with this Privacy Policy Statement. You will be notified of such transfer and you may decide to withdraw your consent to the use of your personal data.
16 Enquiries
If you have any questions or wish to access or correct your personal data or withdraw your consent to the use of your personal data held by Country Garden Properties (Hong Kong) Limited, please contact the Personal Data Privacy Officer of Country Garden Properties (Hong Kong) Limited at:
Country Garden Properties (Hong Kong) Limited
Room 601, 6/F, Tower A, China Life Center One harbour Gate, N.18 Hung Luen Road, Hung Hom, Kowloon, Hong Kong
Attention: Personal Data Privacy Officer (Confidential), or by email at information@bgy.com.hk
17 English Version
If there is any inconsistency or conflict between the English and Chinese version of this Privacy Policy Statement, the English version shall prevail.
